We do! Please contact us at wholesale@fashionqueenly.com and we will be happy to assist you 🙂

At Fashion Queenly, our customers mean everything to us. That’s why we always want to hear what you have to say, whether it’s feedback about the brand, a fun idea for our next product, or a cause you think we should support. In fact, some of our best-selling styles have been designed thanks to fan feedback, and we want the brilliant ideas to keep coming! So tell us…what should we make next?! Leave a comment with an idea, cause, or charity you’d like us to support or a product you want us to make! Submit your idea here: https://fashionqueenly.com/?cms_block=submit-an-idea

Our Smart Watch Strap collections are designed to fit a range of popular models, including Apple Watch faces measuring between 38mm - 45mm, 46mm and Ultra 49mm,  Fitbit Charge 5, Fitbit Versa 2, 3 & 4, Fitbit Sense, Google Pixel, Huawei, Samsung Galaxy (4, 5 & 6 models), and Garmin watches.

Here are the Watch Strap models that we currently make:
Apple Watch 4, 5, 6, 7, 8, SE, ULTRA

FitBit Versa 2, FitBit Versa 3, FitBit Sense (Versa 3 & 4), FitBit Charge 5.
Samsung Galaxy Watch 4 44mm 40mmSamsung Galaxy Watch 4 Classic 46mm 42mm Samsung Galaxy Watch 3 41mmSamsung Galaxy Watch Active / Active 2 40mm 44mm Samsung Galaxy Watch 42mm Samsung Gear S2 Samsung Gear Sport Fossil Q Glazer
Samsung Galaxy Watch 3 45mm Samsung Galaxy Watch 46mm Samsung Gear S3 Fossil Gen5 Carlyle / Julianna / Garret / Carlyle HR Fossil Hybrid Smartwatch HR Fossil Men's Gen4 Explorist HR Fossil Men's Sport
Garmin Darth Vader, First Avenger, Vivoactive4, and Venu2.
Garmin Vivoactive3, Vivomove, Vivoactive3 music, Vivomove Apac, Vivoactive3 Trainer, Venu, Forerunner245, Forerunner645, Garmin Move Style and Garmin Move Luxe.
Google Pixel.

Can't find your smartwatch on the list above? Let us know what we should make next!https://fashionqueenly.com/?cms_block=submit-an-idea

General Care

Wrap bracelets should never be worn in or exposed to water. Be careful and avoid exposure to perfumes, hair products, lotions, soaps, oils and household chemicals. Always remove jewelry before exercising or cleaning.

Sterling Silver

Sterling silver can be cleaned with a sterling silver polishing cloth. Avoid chlorine water and rubbing with paper products, which can scratch the silver. Store pieces in a cool dry place away from light and air to prevent excess tarnishing. We recommend using the sterling silver specific liquid jewelry cleaner. For pieces containing stones, pearls and crystals, we recommend using the polishing cloth only, as the liquid can damage some stones.

Gold Plated Sterling Silver

Always separate from other jewelry to prevent scratching and remove before showering or cleaning. Polish gently using yellow gold specific polishing cloth.

Caring for Plated Jewelry

Due to the nature of plated jewelry we suggest following these guidelines to maintain your piece.

Scented products such as perfumes, colognes and lotions contain chemicals that can react with plating and discolor or fade jewelry. Body chemistry and moisture can also effect a plated piece – a high skin PH balance will greatly speed up wear on a plated item.

Plated jewelry should never be worn during activities that involve water such as showering or pool/beach activities as chlorine and salt water will effect plating. When removing jewelry for these purposes be sure to store in a dry area. Friction or contact with a hard surface can produce scratches or wear to the piece.

If necessary, use warm water with a mild, fragrance-free soap to clean plated items. Gently pat dry with a clean cotton or microfiber cloth. Most jewelry cleaners contain chemical elements that will slowly wear and fade plating over time.

Following these steps will help ensure the longevity of your jewelry!

Fashion Queenly is not liable for items damaged due to improper care. If you have any additional questions regarding product care, please contact support@fashionqueenly.com

Our Apple Watch Straps are available in 3 different lengths. We recommend ordering the standard regular size, which is made to fit the average wrist.
If you have a smaller or bigger wrist, please check the following size guide: https://fashionqueenly.com/?cms_block=submit-an-idea

Standard/Regular Strap Length: 6.3-7.2 inches - 42 centimeters. Each strap is 15.5 inches.
SmallStrap Length: 5.5-6.3 inches - 37 centimeters. Each strap is 14.5 inches.
Large/Extra Large Strap Length: 7.2-8.1 inches - 48 centimeters. Each strap is 18.89 inches.

Yes, our products are crafted using genuine natural stones. We take pride in sourcing high-quality materials to create unique and authentic pieces. Each stone used in our products undergoes careful selection to ensure its authenticity and beauty. If you have any specific inquiries about the stones used in a particular product, please contact our customer support team at support@fashionqueenly.com for more details.

While many of our products are hypoallergenic or suitable for sensitive skin, please check the product descriptions for specific information. If you have particular concerns, contact our support team at support@fashionqueenly.com for more details.

We understand that you might want to change the color of the hardware on your watch strap. Yes, we can help you with that. While we can change the color, please be aware that complete hardware alteration may not always be possible. The final product may have minor design variations compared to the original design featured in the images. These variations are typically minor and are part of the customization process to ensure that the hardware color matches your desired color.

Absolutely! We offer customization for necklace lengths. To request a custom measurement, contact our customer support team at support@fashionqueenly.com and provide your order number and the desired length. Once we have this information, our fulfillment team will process your request and create a necklace tailored to your specifications.

Our standard Apple Watch Strap bracelets are designed to hold watches with watch faces ranging from 38-45 mm.

Need a watch strap for your 38-41mm or 42-45mm watch plate? Contact our customer support team at support@fashionqueenly.com. Make sure to provide your order number and watch model when you're making the request. With this information, we can make your watch strap perfectly match your watch's specifications.

You can contact our customer support team for assistance if you want to return an item. You can reach them through email at support@fashionqueenly.com or our online chat. To ensure a smooth and efficient return process, provide your order number and explain why you want to return the item.

Please note that returning an item without prior notice is not acceptable. Our dedicated team will guide you through the necessary steps, including the return timeframe, packaging instructions, and any associated fees or conditions. We aim to make the return process as convenient as possible for you. Your satisfaction is our priority!

1. Rotate your forearm outward until your palm is facing up and open your hand

2. Place the end of the measuring tape in the middle of your wrist width

3. Wrap the measuring tape around your wrist and read the measurement

That’s it, you have your wrist size!

For more information and details, visit: https://fashionqueenly.com/?cms_block=submit-an-idea

We are here to help you with your recent order and will do our best to assist you with the cancellation process. Please get in touch with our customer support team immediately at support@fashionqueenly.com for any assistance required. If there are any adjustments needed, we can update the order accordingly.

Yes, we offer customization. Achieving the perfect fit for a bracelet can depend on various factors, such as personal preference, bracelet design, and individual wrist characteristics, all contributing to the desired fit. To ensure a comfortable fit, it's important to double-check your wrist measurement. We provide customization services if the available size options are unsuitable for your wrist.

Simply contact our customer support team at support@fashionqueenly.com. After placing your order, provide your order number and precise wrist measurement. Our fulfillment team will be promptly notified to make the necessary adjustments to your chosen watch strap.

We are sorry for the trouble caused regarding your discount code.

Please get in touch with our customer support team for help. You can contact us by email at support@fashionqueenly.com or through the contact form available on our website. We're committed to resolving this issue quickly and activating your discount successfully.

Thank you for your patience and understanding!

At  Fashion Queenly, we take great pride in our products' quality and durability and want you to be completely satisfied with your purchase. If you encounter any issues with your product, please don't hesitate to contact our customer support team at support@fashionqueenly.com. Our team is always ready to assist you with any concerns or warranty inquiries you may have. We understand the importance of customer satisfaction, and we will work closely with you to resolve any issues promptly and efficiently.

Our dedicated design team creates all our products in the United States. These items are then carefully handmade in small communities and villages in Vietnam, Thailand, and China. We operate from different warehouses worldwide for efficient shipping. 

For more details about where our products are made, visit this link: